Terms & Conditions

📜 Terms & Conditions – Mega Souq

Welcome to Mega Souq. By accessing or purchasing from our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General

  • These Terms & Conditions apply to all visitors and customers of Mega Souq.

  • By using our website, you agree to follow our policies, including our Privacy Policy, Shipping Policy, and Refund Policy.

2. Products & Availability

  • We aim to provide accurate product descriptions, images, and prices.

  • Product availability may vary, and we reserve the right to update or discontinue items without notice.

3. Orders & Payments

  • All orders must be paid in full at the time of purchase (unless Cash on Delivery is available).

  • We accept payments through secure and trusted payment gateways.

  • Orders may be canceled if incorrect information is provided by the customer.

4. Shipping & Delivery

  • We provide Free Shipping across the UAE with delivery in 3 – 5 business days.

  • Delays may occur due to unforeseen circumstances (e.g., courier delays, weather, or public holidays).

  • Customers are responsible for providing correct delivery information.

5. Returns & Refunds

  • Our Refund Policy allows customers to return items under specific conditions.

  • Returned products must be unused, undamaged, and in their original packaging.

6. Limitation of Liability

  • Mega Souq is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • We are not responsible for delays or failures caused by events beyond our control.

7. Intellectual Property

  • All content on this website, including logos, images, text, and design, is the property of Mega Souq and may not be used without permission.

8. Changes to Terms

  • We may update or revise these Terms & Conditions at any time.

  • Continued use of our website after updates means you accept the new terms.

📩 Contact Us

For questions about these Terms & Conditions, please reach us at: