Privacy Policy

🔒 Privacy Policy – Mega Souq

At Mega Souq, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our store.

📌 Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Personal details such as your name, email, phone number, and delivery address.

  • Payment information (processed securely through trusted payment gateways – we do not store your card details).

  • Technical data such as your IP address, browser type, and device information to improve user experience.

📌 How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders.

  • Provide customer support and respond to inquiries.

  • Send updates about your order status.

  • Improve our website, products, and services.

  • Communicate promotional offers (only if you choose to subscribe).

📌 Sharing of Information

  • We do not sell, trade, or rent your personal data to third parties.

  • Your data may only be shared with trusted service providers (such as courier and payment companies) to complete your order.

📌 Data Security

We take all necessary steps to protect your information with industry-standard security measures to prevent unauthorized access, misuse, or disclosure.

📌 Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies in your browser, but some features may not work properly.

📌 Your Rights

As a customer, you have the right to:

  • Access, update, or request deletion of your personal data.

  • Opt-out of promotional communications anytime.

📩 Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us: